We ship to the US, Canada, UK, Europe, Singapore and Australia.
In most cases we will use Epacket, which is a tie up with the United States Postal Service and China as a fast flexible shipping option that provides a delivery confirmation service. The confirmation service allows customers to easily monitor and locate their package at no additional cost. Epacket has now expanded into 35 other countries including Canada and Australia.
My Loved Kitty carefully selects products that you're going to love and typically are in high demand. However, we will process orders within 3 business days and will ship out in multiple packages for faster delivery. On average to the United States, a package can take 10-20 business days to arrive from the date of shipment. Other countries may see similar or slightly longer average shipping time up to 36 days. Around half the time is spent reaching the destination, while the other half is spent being routed to the proper facilities before making it to the customer in the destination country.
The provided tracking number with the order will always let you check the status. Depending on the destination of the package, customs, holidays, and other delays, shipping times can vary.
Please allow for longer shipping times during peak period sales and holiday seasons. This may occur near Christmas and other major holidays due to the post offices experiencing higher mail volume. If you have concerns, we are happy to help by emailing firstname.lastname@example.org.